Plenary Session V: Disrupting the Retail Landscape: Navigating the Future of E-Commerce in a Post-Pandemic World

The COVID-19 pandemic has influenced consumer behavior, resulting in increased spending on e-commerce. While this still accounts for a small portion of global retail spending, there is significant room for growth. Global retailers are investing in logistics and point-of-sale technology to modernize their physical stores as digitally savvy post-pandemic consumers continue to drive e-commerce growth. This provides an excellent opportunity for players with a focus on technology to stand out from the crowd. This session aims to investigate the pandemic’s seismic shift in the retail world. It will go over the explosive growth of e-commerce and its implications for startups and digital solution developers. It will also examine the retail industry’s current and future state and how digital solutions can help businesses stay ahead of the curve in this ever-changing landscape. Attendees will better understand how digital innovations are changing the retail industry, as well as the opportunities available to those who can develop the right solutions, by the end of the session.