Creating a work environment where employees are happy and optimistic can generate benefits for any company. According to a recent study, happy workers are 88% more productive than those with negative attitudes.
Generating a good work environment, providing development opportunities, having a motivated team and offering flexibility are conditions highly valued by the new generations.
The global services industry shows steady growth and a very dynamic path characterized by unprecedented fast movements towards higher value services, constant changes in business as well as in service delivery models, and an increasing number of emerging outsourcing locations.
Computers, machines, smart phones and robots have in recent years completely reshaped the world. In fact, the world seems to be rapidly changing, with a volatile global economy with high unemployment and new powerful technologies making some human jobs obsolete. One is left perplexed as to the “new” nature of jobs. With robotics playing a fundamental role in productivity, one can’t help but wonder what the future holds.
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