Connect Learn Finance

Redirect notice

You are being redirected to the platform Enko where you can access 100% free resources to boost your business. This is a collaboration between Visa and Connectamericas for Women.
Company

InteractionCX Consulting

To rate this company
Panama
4 employees
Established in 2023

Company description

See translation


CONSULTORÍA DE EXPERIENCIA DEL CLIENTE Y DEL COLABORADOR - Partners de Zendesk. Fortalecemos tu negocio con el enfoque estratégico, las herramientas y las habilidades para crear valor basado en la Experiencia del Cliente. NUESTROS SERVICIOS: ESTRATEGIA CX Y OPERABILIDAD - Diagnóstico de Madurez CX 360º - Desarrollo de Estrategia de Experiencia del Cliente y del Colaborador. - Plan de Transformación CX. - Gestión y seguimiento de Programas CX. PROGRAMAS VoC & VoE - Diagnostico de Madurez VoC / VoE - Diseño del Programa VoC / VoE - Implementación de Programa y Tecnologías - Gestión y seguimiento de Resultados. ZENDESK PARTNER - Omnicanalidad y CRM. - Optimización y aumento en productividad de equipos. - Simplificación de pasos y mejora en la Atención y Experiencia de Clientes. - IA para potenciar la eficiencia de recursos. FORMACIÓN EJECUTIVA - Fundamentos CX: Bases del CX y aplicación. - Herramientas CX: Customer Journey, Arquetipos y Conceptos Prácticos. - Profundización CX: Estrategia CX, Diseño CX, Programa VoC/VoE, Métricas CX) - Cultura CX y Experiencia del Colaborador
IndustrySector / Industry

{{industry.name}}
Products and ServicesProducts and Services
{{pas.productName}}
HS code: {{pas.hsCode | limitTo: 23}}
Show more

Commercial information


Presence:

Panama

Certifications:

CCXP (Certified Customer Experience Professional) por al CXPA (https://www.cxpa.org/home)

Affiliations:

Cámara de Comercio Industrias y Agricultura de Panamá

Promotional marketing materials:

Brochure_InteractionCX-Consulting-Zendesk-Partner.pdf
Download

Badges

These badges certify that certain information declared by a company has been verified, so it can increase the reliability and visibility of its profile.

What does this badge mean?

ConnectAmericas has verified this company is legally constituted and the people linked to this enterprise are able to do businesses.

What does this badge mean?

This company has declared that: - Its general management and/or its budget decisions are in charge of women, or; - At least 51% of the company is owned by 1 or more women

Contact information


To see this content

People in this company (1)


Sign In to ConnectAmericas

By creating an account with ConnectAmericas you are accepting
the Privacy Policy and the Terms and Conditions

Enter the e-mail you used when you registered for ConnectAmericas to create a new password