Over 274 companies obtained a certificate during the first cycle of ConnectAmericas Academy. This means that more than 26% of the 1,056 people that started the courses were able to complete them. We are only a few days away from the start of the second round of free courses.
The global services industry shows steady growth and a very dynamic path characterized by unprecedented fast movements towards higher value services, constant changes in business as well as in service delivery models, and an increasing number of emerging outsourcing locations.
Outsourcing in Latin America has become an advantageous and strategic practice for American companies for the past decade or so. Services outsourcing is the new trend.
Over the past ten years, there has been an impressive growth in services and services trade in Latin America and the Caribbean, with IT-enabled services growing by an average of 25% annually. Finishing schools are emerging as a tool for public and private partners to overcome limitations in the sector’s skilled labor pool.
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