Karl Graham

A Call Centre Professional, Mr. Graham is the President and Chief Executive Officer of FullGram International Call Centres which currently employs over 400 agents. The company’s corporate resume includes both Jamaican Companies and numerous fortune 500 companies in North America. The company’s mission is to provide outsourcing services with precision and excellence as well as create prosperity for all customers, employees and shareholders. It also strives to be the employer of choice in Jamaica by selecting only the best and the brightest to join our dynamic team and be a leading provider of outsourcing service to all companies locally and globally.
Mr. Graham’s philosophy is “The art to the success of a great company is smart technology that can positively change business models and the society.” FullGram International Call Centres is building the foundation to train and create the correct business behaviors that will fuel a platform for growth and efficiency; not just for our company but for all companies around the world that choose to do business with us. Under Mr. Graham’s leadership, FullGram International Call Centres is at the center of this transformation. They continue to reinvent and mobilize – this will only ensure sustainability, profitability and a greater market share.
Mr. Graham is a member of the Board of the Business Process Industry Association and General Secretary, a position he has held for over two years