Odem Group Of Companies Limited

MANAGEMENT CONSULTING SERVICESRecruiting ServicesWe will work with our clients to provide them with high-performing customer service & sales staff, and other required staff. We have developed our own methodology for identifying, screening, interviewing in-person, selecting, and contracting with high-performing personnel.Customer Service Strategy & TrainingODEM Business Consulting offers experience in organizational and customer service development focused on Management Training, Supervisory Training, Leadership Development, Customer Service Department Assessment and Training & Customer Service Strategy for individual companies. We have several forms of Customer Service training programs focusing on "Dealing with Difficult Customers”, "Delivering Customer Focused Service," “Service Analysis and Service Recovery” that will enhance customer loyalty. If you have a training and/or organizational development need the likelihood is high that we have an answer for you at a fee that works with your budget.Corporate Responsibility ProgramsDesigned to help senior executives integrate social responsibility with corporate strategy, participants learn how to improve economic performance while contributing to society. This program explores both existing and next-generation models of corporate social responsibility. Participants discover how to align corporate culture with social responsibility strategies and measure their impact on the organization—and on the bottom line. The program is for senior executives in charge of socially responsible corporate programs, public affairs, philanthropy, and environmental health and safety, or community affairs.Multi-day, Half Day Business Seminars & Lectures centered on the following themes:Increasing sales,penetrating new markets or segments,improving profits,developing new markets,how to effectively penetrate existing markets,creating effective promotional materials,selecting and working trade shows,

Start-Up Development and Planning: Formation of mission, vision, name, brochures and proposalsOur start up entrepreneurs, small and mid-sized clients often require assistance to develop appropriate marketing materials to help their marketing and selling efforts. This may be the development of catch phrases, tag lines for launches, simple flyers, more robust brochures, trade show handouts, catalog pages, or presentations. Each of the elements you choose for your business is dependent on what you need to reach your target audience. You get to pick and choose your options, selecting those that best suit your requirements. There is no need to do it all at once. We can start by partnering with ODEM Creative Media to offer you a simple but professional logo, business card, and brochure and add other elements, as needed.

New Market Development:We have worked with clients in different industries and market segments. Most of the clients we work with need to develop new, alternative, markets, or need to penetrate existing markets much more deeply than they have done. Our process of market development includes:Feasibility Studies for new markets/businessesCustomer quantification and analysisTarget market profilingTarget Market qualifyingReportingPlanning Market Research – Desk & FieldMarket research is critical to form the baseline information that marketing managers and business owners need to make informed business decisions and plan properly. Without obtaining and using recent market research information, companies run the risk of making flawed planning decisions that can negatively impact their businesses. Contact ODEM Business Consulting to assist your organization obtain the current market research information your organization requires to plan its future or next marketing activities.

MANAGEMENT CONSULTING SERVICESRecruiting ServicesWe will work with our clients to provide them with high-performing customer service & sales staff, and other required staff. We have developed our own methodology for identifying, screening, interviewing in-person, selecting, and contracting with high-performing personnel.Customer Service Strategy & TrainingODEM Business Consulting offers experience in organizational and customer service development focused on Management Training, Supervisory Training, Leadership Development, Customer Service Department Assessment and Training & Customer Service Strategy for individual companies. We have several forms of Customer Service training programs focusing on "Dealing with Difficult Customers”, "Delivering Customer Focused Service," “Service Analysis and Service Recovery” that will enhance customer loyalty. If you have a training and/or organizational development need the likelihood is high that we have an answer for you at a fee that works with your budget.Corporate Responsibility ProgramsDesigned to help senior executives integrate social responsibility with corporate strategy, participants learn how to improve economic performance while contributing to society. This program explores both existing and next-generation models of corporate social responsibility. Participants discover how to align corporate culture with social responsibility strategies and measure their impact on the organization—and on the bottom line. The program is for senior executives in charge of socially responsible corporate programs, public affairs, philanthropy, and environmental health and safety, or community affairs.Multi-day, Half Day Business Seminars & Lectures centered on the following themes:Increasing sales,penetrating new markets or segments,improving profits,developing new markets,how to effectively penetrate existing markets,creating effective promotional materials,selecting and working trade shows,

Start-Up Development and Planning: Formation of mission, vision, name, brochures and proposalsOur start up entrepreneurs, small and mid-sized clients often require assistance to develop appropriate marketing materials to help their marketing and selling efforts. This may be the development of catch phrases, tag lines for launches, simple flyers, more robust brochures, trade show handouts, catalog pages, or presentations. Each of the elements you choose for your business is dependent on what you need to reach your target audience. You get to pick and choose your options, selecting those that best suit your requirements. There is no need to do it all at once. We can start by partnering with ODEM Creative Media to offer you a simple but professional logo, business card, and brochure and add other elements, as needed.

New Market Development:We have worked with clients in different industries and market segments. Most of the clients we work with need to develop new, alternative, markets, or need to penetrate existing markets much more deeply than they have done. Our process of market development includes:Feasibility Studies for new markets/businessesCustomer quantification and analysisTarget market profilingTarget Market qualifyingReportingPlanning Market Research – Desk & FieldMarket research is critical to form the baseline information that marketing managers and business owners need to make informed business decisions and plan properly. Without obtaining and using recent market research information, companies run the risk of making flawed planning decisions that can negatively impact their businesses. Contact ODEM Business Consulting to assist your organization obtain the current market research information your organization requires to plan its future or next marketing activities.